At abelwink.store, we provide free standard shipping for all orders within the continental United States. We do not ship internationally, and P.O. boxes or APO/FPO addresses are not supported at this time.
1. Free Shipping
- Free standard shipping is available for all orders within the continental United States (excluding Alaska, Hawaii, Puerto Rico, small islands, and military bases).
- P.O. boxes and APO/FPO addresses are not supported.
2. Order Processing & Delivery Time
| Shipping Method | Order Processing Time | Estimated Delivery Time | Notes |
|---|---|---|---|
| Standard Shipping (Free, U.S. Continental Only) | 1–3 business days | 15–20 business days | Delivery may vary depending on location, weather, carrier delays, holidays, or customs inspections. We do not ship to U.S. islands, military bases, or P.O. boxes. |
Business days refer to Monday through Friday, excluding U.S. federal holidays.
3. Order Verification
- For security reasons, our customer service team may contact you to verify your order and billing information.
- If we cannot reach you, your order may be delayed.
- To avoid delays, please ensure all information entered at checkout is accurate.
4. Inspecting Your Order Upon Arrival
- Carefully inspect your package before signing for delivery:
- Confirm the correct items were received.
- Check for any damage to the packaging.
- If there is damage or an incorrect item:
- Refuse delivery and contact our customer service team immediately at +1 (213) 946-5974.
- We will provide instructions for a replacement or correction.
5. Customs, Duties, and Taxes
Any customs duties, taxes, or fees imposed by the destination country will be the responsibility of the customer.
6. Service Areas
- We currently ship to U.S. domestic addresses only.
- Orders from U.S. islands, or military bases cannot be fulfilled at this time.
7. Customer Support
For any questions about shipping, delivery, or order verification:
- Phone: +1 (213) 946-5974
- Email: [email protected]
- Hours: Monday–Friday, 9 AM–6 PM EST
We recommend inspecting all packages immediately upon receipt to ensure your products arrive safely and correctly. This helps us resolve any issues quickly and ensures a smooth delivery experience.